DOA Policy

At Fanie's Fishroom, we do our very best to ensure that all lifestock are healthy and without defects. We want to ensure that our customers receive quality fish. 

We ONLY ship livestock on Mondays - Wednesday to outlaying areas. 

We make use of The Courier Guy's overnight service for courier of our livestock. We cannot take liability after fish left our premises for various reasons. However, each case deserves its own merrits and will be dealt with accordingly.